BACKGROUND OF THE STUDY
Today’s increasingly competitive business world means that a highly-motivated workforce is vital for any organization seeking to achieve the best results. Many firms are moving away from the “command and control” approach towards the “advice and consent” method as a preferable way of motivating staff. This shift in attitude began when employers recognized that rewarding good work is more effective than punitive measures for poor work. Different people are motivated in different ways and it pays for employers to ask their staff if any changes at work would help motivate them. Underperformance can be expensive if not avoided at place of work.
TABLE OF CONTENT
Title Page - - - - - - - - i
Declaration - - - - - - - ii
Approval Page - - - - - - - iii
Dedication - - - - - - - - iv
Acknowledgement - - - - - - v
Table of Content - - - - - - - vii
Abstract - - - - - - - - xi
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study - - - - 1
1.2 Statement of the Problem - - - - 8
1.3 Purpose of the Study - - - - - 11
1.4 Research Questions - - - - - 12
1.5 Research Hypothesis - - - - - 13
1.6 Significance of the Study - - - - 13
1.7 Scope/Delimitation of the Study - - - 15
1.8 Operational Definition of Terms - - - 15
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 The Concept of Motivation - - - - 18
2.2 Relevance of Motivation to an Organization and an Individual- - - - - - 23
2.3 Herzberg Two-Factor Theory of Work Motivation 27
2.4 Motivation and Productivity in an Organization 31
2.5 Factors Affecting Staff Motivation - - - 39
2.6 Ways of Improving Motivation in Staff - - 42
CHAPTER THREE
METHOD AND PROCEDURE
3.0 Introduction - - - - - - 51
3.1 Research Design - - - - - 52
3.2 Population and Sample - - - - - 53
3.3 Sampling Techniques - - - - - 53
3.4 Instrument for Data Collection - - - 54
3.5 Procedure for Data Collection - - - 54
3.6 Method of Data Analysis - - - - 55
CHAPTER FOUR
RESULTS AND DISCUSSION
4.0 Introduction - - - - - - 57
4.1 Analysis of Data and Interpretation of Results - 57
4.2 Hypothesis Testing - - - - - 68
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 Summary of Research Findings - - - 72
5.2 Conclusion -
Questionnaire
